Orders & Shopping

By placing an order on our website, you give us permission to use your information (including the information added) in order to deliver the products, the services and the information required. This also involves the agreement towards third parties who are involved in the above-described activity.

We understand that with the acceptance of the T&C and the SI we have your consent to use the information provided by you in order to exclude any possible fraud. This information could be recorded by the authorized bodies. If you are under 18, please announce your tutor on this action.

In order to make purchases on the Site you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided.

To finalize the ordering process, click the shopping bag and follow the ordering instructions. For information on the sizes, different shipping and payment methods, simply click tabs "sizes", "shipping” and "payment".

In order to further complement our services, we have now included the possibility to order per phone during our main service hours (Monday - Friday 09:00 am until 18:00 pm CET, except on public holidays).

Our customer care team is standing by and will be happy to assist you. Please call us under +35722879486 for assistance.

Before ordering any product, please carefully check the product on site. You will find all necessary information on the product description page. If you need further information, please contact us at info@ramonfilip.com. Also, on the same product page, you may zoom the product to be able to study in detail both the material composition and its details.

We made every effort to display the products in their original colors. However, as each screen can have different settings, it is possible to see colors slightly different from the original. Therefore, we cannot guarantee that what you see on your screen is the exact color of the product.